At Mitchell's we dont just focus on the perfect end result we focus on providing a perfect experience along the way. From the outset we work closely and build a relationship with each and every client. We like to know our clients by name, knowing our clients lets us understand our clients. At the point of undertaking any work we ensure that our client has a dedicated contact point, someone they can reach by phone or approach in person to discuss anything that might arriase as the project continues.
There is simply no worse feeling than having a question to ask and not knowing who to contact, from last minute requests to change the contrasting colour stones in a block paving design right through to arranging a late start on a thursday as your clients wife works nights. It all helps and we prefer that those things that pop up be dealt with quickly, simply and with minimal effort for our client.
In our years doing this we have recieved many compliments and accolades from our clients, many of whom have gone on to recommend us to their friends and family as well as having us undertake future work for them. We value our clients above everything else as wihtout them we have no business.
We welcome all feedback, feedback is a free gift that allows you to improve.